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Clear Cache and Cookies for Google Drive Connection Issues (Browser)

Hannah
Updated

This guide helps fix common Google Drive connection problems by clearing your browser’s cache and cookies.

If Drive won’t connect, won’t sync, or shows a blank page — this usually fixes it ✅

When You Should Do This

Clear cache and cookies if you see:

  • Google Drive won’t connect

  • Login loop or sign-in errors

  • Blank or frozen Google consent screen

  • “Something went wrong” error

✅ Google Chrome (Windows / Mac)

  1. Open Google Chrome

  2. Click the 3 dots (top-right)

  3. Click Settings

  4. Click Privacy and security

  5. Click Clear browsing data

  6. Select:

    • ✅ Cookies and other site data

    • ✅ Cached images and files

  7. Set Time range to All time

  8. Click Clear data

✅ Restart your browser and try connecting again.

✅ Microsoft Edge

  1. Open Edge

  2. Click 3 dots (top-right)

  3. Click Settings

  4. Click Privacy, search, and services

  5. Click Choose what to clear

  6. Select:

    • ✅ Cookies

    • ✅ Cached images and files

  7. Time range → All time

  8. Click Clear now

✅ Mozilla Firefox

  1. Open Firefox

  2. Click ☰ (menu) → Settings

  3. Click Privacy & Security

  4. Scroll to Cookies and Site Data

  5. Click Clear Data

  6. Select:

    • ✅ Cookies

    • ✅ Cached web content

  7. Click Clear

✅ Safari (Mac)

  1. Open Safari

  2. Click Safari (top menu) → Preferences

  3. Click Privacy

  4. Click Manage Website Data

  5. Click Remove All

  6. Click Done

After Clearing Cache

✅ Restart your browser
✅ Log in to Fynlo again
✅ Try reconnecting Google Drive

If It Still Doesn’t Work

Try these quick fixes:

Problem Solution
Pop-up blocked Enable pop-ups in browser settings
Wrong Google account Log out of other Google accounts
Still failing Try Incognito / Private window

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