This guide explains which file types are supported by Fynlo AI Expense so your receipts can be scanned accurately.
✅ Supported File Types
You can upload the following file types for AI scanning:
Image Files (Supported)
These work best for scanning:
JPG / JPEG
PNG
✅ Best for: photos taken from your phone or screenshots.
📑 Document Files (Supported)
PDF
✅ Works for:
Digital receipts
Downloaded invoices
Emailed receipts saved as PDF
❌ Unsupported File Types
These file types are not supported and will not be scanned:
HEIC (iPhone photos)
ZIP files (
.zip,.rar)Word documents (
.doc,.docx)Excel files (
.xls,.xlsx)Google Docs / Sheets
Encrypted or password-protected PDFs
✅ Best File Quality Tips
For the best scanning results:
✅ Do this:
Use clear, sharp photos
Make sure text is readable
Capture the full receipt
❌ Avoid:
Blurry photos
Cropped receipts
Dark or overexposed images
Common Issues & Fixes
| Problem | How to Fix |
|---|---|
| File not scanning | Check that file type is JPG, PNG, or PDF |
| Poor data results | Upload a clearer photo |
| File ignored | Make sure it’s inside the connected folder |