There may be situations where you want to waive the late fee for a client — either as a gesture of goodwill, due to an error, or based on your internal policy. Fynlo allows you to manually waive late fees from the invoice.
🛠️ Step-by-Step: Waive a Late Fee
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Log in to your Fynlo account.
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Navigate to the “Invoices” section via the left-hand menu.
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Find and open the invoice that includes a late fee.
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Click the three-dot menu (⋮) beside the Late Fee line item.
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Select “Get Paid” from the menu.
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Locate the “Waive Late Fee” button below the Amount field.
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Click Waive Late Fee to remove the charge.
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Confirm your action when prompted.
✅ What Happens After You Waive the Fee
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The late fee will be removed from the invoice total.
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The invoice summary will update to reflect the waived fee.
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The client will no longer be charged for the late fee on that invoice.
📌 Note: Waiving the fee on an invoice does not delete the late fee term setup. It simply removes the charge from that specific invoice.
Need help? Contact us at support@fynloapps.com.